Breach of Warranty Document Review

Industry: Consulting
Client: Global Consulting Firm

Issue:

Breach of Warranty case – the claim was that our client failed to properly design and implement a billing system; documents consisted of correspondence relating to contractual discussions and system design.

Solution:

We coded more than 2 million documents for responsiveness and privilege with nearly 100 issue codes.

Cost Savings:

Client saved approximately $12 million.

Benefits:

  • Quickly scaled the project team from 30 to 110 people when the size of the review dramatically increased
  • All phases of the project were completed within four months, utilizing multiple shifts to meet client's stringent deadlines
  • Worked with client and law firm teams in the U.S. and UK
  • Utilized review data to test early predictive coding software