Analysis of Court Opinions and Cases

Industry: Publishing
Client: Fortune 100 Global Business and Financial Information Services Company

Issue:

The client required a trusted partner to develop an innovative legal publishing and analytics product.    

Solution:

Since 2006, our team of attorneys have continuously reviewed and analyzed more than 10 million U.S. federal and state cases, statutes and regulations. We review thousands of cases and publish daily the summaries and annotations for the client’s subscribers.

Benefits:

  • Used our managed services approach, measuring performance against 10 CPIs and 44 KPIs
  • Accuracy maintained at 99% SLA levels, manage delivery and QC workflows for multiple work streams
  • Operations in India leading to recurring cost savings
  • Quickly scaled our team to meet dynamic changes in the scope of work
  • Built a strategic partnership over a period of ten years